w789 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

w789 is the operator of the online casino and sports betting platform accessible at w789.cam. For the purposes of data protection law, w789 acts as the Data Controller — meaning w789 determines the purposes and means by which your personal data is processed.

w789 operates under an international gaming licence and is subject to the data protection obligations imposed by that licensing regime. w789 is committed to handling all personal data in a manner consistent with internationally recognised data protection principles, including those reflected in the General Data Protection Regulation (GDPR) as a benchmark standard, regardless of the jurisdiction from which a player accesses the Platform.

w789 collects personal data in the following categories, depending on the nature of your interaction with the Platform:

w789 does not collect or store special categories of sensitive personal data (such as racial origin, political opinions, health data, or biometric data) except where KYC document photographs inherently contain such information, in which case it is processed solely for identity verification and is not used for any other purpose.

w789 collects your personal data through the following channels and methods:

• Direct Submission: Data you provide when registering an Account, completing the KYC process, contacting support, or updating your Account settings.
• Transaction Processing: Data generated when you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, Visa/Mastercard, or USDT TRC20.
• Automated Technical Collection: Data collected automatically by our platform systems when you access w789.cam, including server logs, IP address, device identifiers, browser information, and session behavioural data.
• Cookies and Tracking Technologies: Data collected through cookies, session storage, and similar technologies as described in Section 9 of this Policy.
• Third-Party Verification Services: Data received from identity verification partners used to cross-check age declarations and document authenticity during the KYC process.
• Payment Processing Partners: Confirmation and reference data received from payment processors following the completion of deposit or withdrawal transactions.
• Fraud Prevention Services: Risk assessment signals from third-party fraud and anti-money-laundering screening tools used to protect the integrity of the Platform.

w789 processes your personal data for the following specific purposes:

• Account Management: Creating, maintaining, and administering your w789 Account, including verifying login credentials and managing Account settings.
• Identity and Age Verification: Confirming that you meet the 21+ age requirement and verifying your identity in compliance with our KYC obligations under applicable licensing standards.
• Payment Processing: Facilitating PKR deposits and withdrawals via your chosen payment method, including JazzCash, EasyPaisa, and bank transfer channels.
• Gaming Services: Providing access to casino games, sports betting markets, live dealer tables, slot titles, and all other features available on the w789 Platform.
• Regulatory Compliance: Meeting our obligations under applicable gaming licence conditions, anti-money-laundering regulations, and other applicable legal requirements.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, abuse of promotional offers, multi-account fraud, and security breaches on the Platform.
• Customer Support: Responding to queries, complaints, withdrawal disputes, and other support requests submitted by Account holders.
• Responsible Gaming: Monitoring gaming activity patterns to identify potential problem gambling behaviour and enforcing self-exclusion or limit tools activated by the player.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the performance, design, and content of the w789 Platform.
• Marketing Communications: Sending promotional offers and bonus notifications to opted-in Account holders. You may opt out at any time as described in Section 10.

w789 processes your personal data on the following legal bases, in accordance with internationally recognised data protection principles:

• Contract Performance: Processing necessary to fulfil the contractual obligations of your w789 Account Agreement, including payment processing, game delivery, and support services.
• Legal Obligation: Processing required to comply with applicable gaming licence conditions, anti-money-laundering regulations, age verification requirements, and regulatory reporting obligations.
• Legitimate Interests: Processing for fraud prevention, platform security, IT systems management, and aggregated analytics, where these interests do not override your fundamental privacy rights.
• Consent: Processing for direct marketing communications, where you have provided explicit opt-in consent during registration or account settings. You may withdraw consent at any time without affecting the lawfulness of prior processing.

w789 may share your personal data with the following categories of third parties:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, Visa/Mastercard payment networks, and USDT blockchain infrastructure — solely for the purpose of processing your specific transaction.
• KYC & Identity Verification Partners: Specialist third-party services used to verify the authenticity of identity documents and cross-check age declarations submitted during the w789 KYC process.
• Game Software Providers: Pragmatic Play, Evolution Gaming, PG Soft, and other certified game studios receive the minimum data necessary to deliver their games through the w789 Platform (typically a session token and account identifier — not your full personal profile).
• Fraud Prevention & AML Services: Third-party screening tools that help w789 detect money laundering, multi-account fraud, and irregular betting patterns. These services receive transaction and technical data under strict data processing agreements.
• IT Infrastructure & Cloud Hosting: Secure hosting and infrastructure providers who process data on w789's behalf under contractual data processing agreements that require them to maintain equivalent security standards.
• Regulatory Authorities: Gaming licensing bodies, financial intelligence units, and law enforcement agencies where w789 is legally required to disclose data by court order, regulatory instruction, or applicable law. w789 will notify the Account holder of such disclosure where legally permitted to do so.

All third parties with whom w789 shares personal data are required by contract to handle that data in a manner consistent with applicable data protection standards and to use it only for the specific purpose for which it was shared.

The w789 Platform serves players in Pakistan and other permitted territories. In delivering our services, your personal data may be transferred to and processed in countries outside Pakistan — including the jurisdictions where our game software providers, payment processors, and hosting infrastructure are based.

Where such international transfers take place, w789 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses with data recipients that impose data protection obligations equivalent to those applicable to w789 under its licensing regime.
• Transfers only to jurisdictions that maintain adequate data protection frameworks, or where specific contractual protections are in place.
• Encryption of data in transit using TLS 1.2 or higher on all cross-border transfers.

w789 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation.

Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised such that it can no longer be associated with any individual. Data held beyond standard retention periods solely to comply with a specific legal obligation is restricted to minimum access until deletion.

w789 uses cookies and similar tracking technologies to operate the Platform effectively, maintain session continuity, prevent fraud, and understand how players interact with the site. The following categories of cookies are used on w789.cam:

• Strictly Necessary Cookies: Essential for the Platform to function — including session management, login state maintenance, and security tokens. These cannot be disabled without breaking core Platform functionality.
• Performance and Analytics Cookies: Used to understand how visitors navigate the w789 Platform — which pages are visited, how long sessions last, and where errors occur. Data collected is aggregated and anonymised.
• Functionality Cookies: Remember your preferences such as language, previously selected game categories, and account display settings to improve your experience on return visits.
• Fraud Prevention Cookies: Device fingerprinting and risk assessment tokens used by our fraud prevention systems to identify suspicious access patterns and protect Account security.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your w789 Account. w789 does not use third-party advertising or behavioural targeting cookies.

w789 sends promotional communications — including bonus offers, deposit match promotions, PSL season betting notifications, and new game announcements — only to Account holders who have explicitly opted in to receive such communications during registration or via their Account settings.

Marketing communications from w789 are sent via SMS to the registered Pakistani mobile number and/or via the in-platform notification system. w789 does not send unsolicited marketing calls.

You may opt out of marketing communications at any time by:

• Updating your notification preferences in the "Account Settings" section of your w789 dashboard.
• Contacting w789 support at [email protected] requesting removal from marketing communications.
• Replying "STOP" to any SMS marketing message received from w789.

w789 employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and w789.cam is encrypted using industry-standard TLS protocols. The w789 website enforces HTTPS on all pages.
• Tokenised Payment Data: Card and wallet payment details are tokenised by our payment processor partners and never stored in plain text on w789 servers.
• Access Controls: Access to personal data within w789 is restricted to staff members who require it for their specific role. Access rights are reviewed regularly and revoked upon role change or departure.
• Two-Factor Authentication: Account holders are offered OTP-based two-factor authentication on login to provide an additional layer of protection beyond password credentials.
• Intrusion Detection: w789's infrastructure is monitored 24/7 by automated intrusion detection systems that flag and quarantine anomalous access patterns.
• Penetration Testing: The w789 Platform undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Data Minimisation: w789 collects only the personal data strictly necessary for the stated purposes and does not retain data beyond applicable retention periods.

While w789 implements robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying w789 immediately if you suspect unauthorised access to your Account.

w789 employs age verification mechanisms during registration and KYC processing to confirm that Account holders meet the 21+ age requirement. Where w789 discovers — at any point — that an Account was registered by or is being used by a person under 21 years of age:

• The Account will be immediately suspended and locked against further access.
• All personal data associated with the Account will be flagged for restricted processing pending investigation.
• Any balance in the Account will be held pending determination of the appropriate course of action, including potential return of confirmed deposits.
• Gaming data and any winnings accumulated during the underage period will be voided in accordance with the w789 Terms & Conditions.
• The matter may be referred to appropriate regulatory or law enforcement bodies where required.

If you believe that a minor has registered an Account on w789 using false age information, please contact [email protected] immediately with the relevant details so that we can take prompt action.

Subject to applicable law and the limitations described below, you have the following rights in relation to your personal data held by w789:

• Right of Access: You may request a copy of the personal data w789 holds about you. w789 will respond to verified access requests within 30 days.
• Right of Rectification: You may request correction of inaccurate or incomplete personal data held in your w789 Account. Some corrections (such as name changes) will require supporting documentation.
• Right of Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligation (such as AML retention requirements) that prevents deletion.
• Right to Restrict Processing: You may request that w789 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed.
• Right to Data Portability: You may request your personal data in a structured, commonly used, machine-readable format for transfer to another data controller, where technically feasible and where the legal basis for processing was consent or contract performance.
• Right to Object: You may object to processing based on legitimate interests, including profiling, where you have grounds relating to your particular situation. You have an absolute right to object to direct marketing at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to the withdrawal.

To exercise any of the above rights, please submit a request to w789 at [email protected]. Please include your registered Account username and the mobile number associated with your Account. w789 may need to verify your identity before processing certain requests to protect against fraudulent data access attempts.

In the event of a personal data breach — meaning a security incident resulting in accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data — w789 will take the following steps:

• Internally log and document the breach within 24 hours of discovery.
• Assess the severity, scope, and potential impact of the breach on affected Account holders.
• Notify the relevant regulatory authority within 72 hours of discovery where the breach is likely to result in a risk to the rights and freedoms of individuals.
• Notify affected Account holders directly without undue delay where the breach is likely to result in a high risk to their personal rights and freedoms — including specifically their financial data security.

Notification to affected Account holders will be made via SMS to the registered mobile number and/or via an in-platform alert. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures w789 has taken to address the breach.

w789 reserves the right to amend this Privacy Policy at any time. Material changes — meaning changes that significantly affect how your personal data is used or your rights in relation to it — will be communicated to Account holders via SMS notification to the registered mobile number and/or via a prominent notice on the w789 Platform, at least seven (7) days before the change takes effect.

Non-material amendments, such as typographical corrections, clarifications, or minor structural updates that do not affect the substance of the Policy, may be made without advance notice. The "Last Updated" date displayed at the top of this document will be revised each time any change is published.

Continued use of the w789 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. The current version of this Privacy Policy is always accessible at w789.cam/privacy-policy.

For all queries, complaints, or requests related to this Privacy Policy or your personal data rights — including access requests, rectification requests, erasure requests, and objection to processing — please contact the w789 data protection team:

If you are not satisfied with w789's response to a data protection request or complaint, you have the right to escalate the matter to the relevant supervisory authority in your jurisdiction or to the dispute resolution mechanism specified by w789's gaming licensing authority. Details of the applicable regulatory body are available from w789 support upon request.